Steps to add a shared mailbox on Outlook for Windows
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Open Outlook.
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Click File in the top left corner.
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Click Account Settings → then Account Settings again.
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In the Email tab, select your main account and click Change.
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Click More Settings.
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Go to the Advanced tab.
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Under Open these additional mailboxes, click Add.
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Type the name of the shared mailbox and click OK.
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Click Apply, then OK, then Next, then Finish.
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Restart Outlook. The shared mailbox should now appear in your folder pane.
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